Recent News

Refer to this page for recent Gibson Teldata company news as well as industry related news and announcements.


There’s lots of buzz around the cloud these days and cloud communications is no exception. But buzz isn’t always an indicator of a business case for technology purchases. Smart businesses are asking what’s driving the rush to the cloud—and they’re getting solid answers. So why are so many businesses moving communications to the cloud today? Here are 10 real-world reasons.

1. Cost

Predictable monthly costs. This may seem like old news, but many companies don’t realize just how much they can save by moving their communications to the cloud. By hosting a phone system over the Internet, businesses are charged on an “as needed” basis, paying only for what they use. That makes cloud-based communications systems especially cost-effective for small businesses—eliminating the need to pay for the installation and maintenance of a traditional phone system.

2. Management

Outsource IT support to the provider. The management of an on-site solution can be very expensive. Because of the complexity of today’s communications systems, it can often takes an entire IT department to manage. Cloud-based communications can help alleviate the burden by eliminating maintenance, IT work load and some of the more costly internal infrastructure, including servers and storage systems.

3. Scalability

Scale up or down based on users. Anyone who has moved or expanded an on-site phone system knows just how difficult it can be. Whether a business is growing, moving or sizing down, the cloud provides the flexibility and scalability the business needs now and in the future. And with cloud-based systems, businesses can access and add new features without any new hardware requirements.

4. Vendor Management

One vendor for everything. With cloud communications, a vendor manages communication systems off-site, and IT departments are freed up to focus on other high-priority issues.  (Let IT get back to that email fix!)

5. Technology

Instant updates. With cloud communications, service is outsourced, and upgrades are deployed through automatic software updates. This allows organizations to stay focused on their business and leave the upgrades to the cloud communications vendor.

6. Quality Of Service

Maximize uptime and downtime coverage. For many businesses, uptime is pivotal. To keep things running, they rely on the ability to scale and leverage remote work teams or serve customers from anywhere.  For these kinds of businesses, cloud communications maximizes uptime and coverage through multiple, remotely hosted data centers, helping them avoid costly interruptions and downtime.

7. Affordable Redundancy

Leverage shared resources. With an on-site communication system, hardware and software geographic redundancy can be challenging to deliver. But when multiple businesses share resources in a cloud environment, they get access to a level of redundancy that would be too expensive to procure with an on-site solution.

8. Disaster Recovery

Business continuity made easy. Businesses are using the cloud to protect themselves from the affects of disasters. With cloud communications, they can get up and running quickly after a disaster, or in some cases, continue running the entire time. Some reroute calls to remote locations and cell phones. Others rely on remote access to voicemail or use cloud-based auto attendants continue taking calls and providing information. It’s a hard-to-resist combination of reliability, resiliency and redundancy.

9. Cloud-Based Applications

Access customized applications in the cloud. When businesses are connected to a cloud communications platform, they get access to the latest communications applications and developments, like customizable business workflows. These applications help boost productivity and revenue streams for their businesses in ways that traditional communications programs cannot.

10. Future-Proofing

Digital transformation is here. Most companies have started transitioning to the cloud in one form or another to future-proof their businesses, as most applications today are being constructed in the cloud. Making the most of new applications requires the ability to integrate fluidly with business communications system. Integrating cloud-based applications with a cloud-based communications system is significantly easier than integrating cloud-based applications with an on-site one, so businesses looking to future-proof their operations are moving to the cloud.

This Blog was written by Daryl Reva on January 17, 2018 and appeared on the Mitel Blog at 

Gibson Teldata is now a March Networks certified solution partner (CSP) Bookmark

We are proud to announce that Gibson Teldata is now a March Networks certified solution partner (CSP). March Networks’ intelligent video surveillance portfolio delivers key capabilities that make it easier for you to deploy, manage and maintain your video network. In addition, its video-based business intelligence software with optional analytics enable you to gain additional value from your video investment.March Networks logo

Installed in more than 500 financial institutions, 300 retail brands and thousands of commercial and government organizations worldwide, March Networks’ end-to-end solutions provide:

  • The industry’s most reliable IP, hybrid and HD analog network video recorders (NVRs)
  • Enterprise-class software, with features including centralized video management, mass device management and remote system health monitoring
  • A free mobile app, so you can keep an eye on your business using your smartphone or tablet
  • Specialty and purpose-built IP, HD analog and ATM surveillance cameras
  • Software that integrates video with transaction (POS, teller, ATM) data, RFID data and more
  • Software dashboards with customizable reporting capabilities for  transactions, operations, security and operational compliance
  • Optional people counting, queue length and dwell time analytics for advanced business intelligence
At Gibson Teldata, we are committed to providing you with the video surveillance systems you need to improve security and investigations, cut losses from theft and fraud, mitigate risks and enhance operational performance. That’s why we’ve partnered with March Networks, and why we look forward to discussing how this new product portfolio can support your immediate and future business objectives.

Please contact us at any time to learn more.

Metro Indianapolis New Overlay Area Code – Effective October 15, 2016 Bookmark

Effective Saturday, October 15, 2016 all consumers and businesses with 317 numbers will keep their current numbers, but ten-digit dialing will be mandatory in the 317/463 area.

There are things you must do to insure your business phone system is set-up correctly in order to avoid any interruption to your organization when your business opens on Sunday or Monday following the implementation. Gibson Teldata has prepared a special white paper and FAQ to help explain how this overlay area code addition impacts your business and what steps you should take to make sure you are prepared. Click here for more information and to view the white paper and FAQ.

After October 15, 2016  new numbers will begin to be assigned the new 463 Area Code.

News Flash - Gibson Teldata Acquires MCG Bookmark

We’ve got some exciting news to announce! Gibson Teldata is expanding our market presence and we're pleased to announce that effective today,  July 1, 2016, we have acquired the Danville and Urbana, IL, service center locations of Midwest Communications Group, Inc. (formerly Digital Communications, Inc.),

As a result of the acquisition, Gibson Teldata will begin servicing and supporting the MCG customer base currently utilizing premise-based equipment, such as: phone system, voice mail system, video-security solution, structured cabling and fiber implementations. Midwest Communications Group will continue to provide telco services related to dial tone and network services through their various telco service providers.

Click here for more information.