Managed IT services are outsourced IT responsibilities given to expert third parties referred to as Managed Service Providers. They take on some or all the responsibility of maintaining, monitoring and managing a company’s IT infrastructure and systems. Below, you’ll discover the main advantages of choosing to incorporate managed IT services and how they can transform your business.
The Benefits of Managed IT Services
There are many benefits of managed IT services for businesses, from task management to future planning.
Supporting Your Current IT Needs
One of the many benefits of managed IT services is their ability to lighten the workload of in-house IT teams. By offloading specific tasks, internal teams can focus on strategic initiatives rather than routine maintenance or support. About half of all businesses use managed IT services, with a third using a mix of both in-house and IT managed services.
Recruiting, hiring, and training IT staff is expensive and time-consuming. When choosing managed IT services, your business doesn’t need to have a full IT team or even partial internal IT support. IT managed services can fill that gap without requiring you to hire a whole department’s staff. Businesses can save up to 50 percent on IT services when they use managed IT services.
Managed IT Service Providers: More than Just Task Managers
IT Managed service providers do more than manage systems. They offer guidance and recommendations for optimizing the performance of IT infrastructure to help streamline operations, enhance productivity, and maximize your return on investment.
Uptime Management
Managed IT service providers operate independently of an organization’s regular working hours. This flexibility allows for system updates, maintenance, and enhancements during off-hours, reducing disruptions to daily workflows.
With providers working on flexible schedules, businesses benefit from increased uptime and fewer interruptions to operations. This leads to smoother workflows and better overall business continuity.
The Benefits of Managed IT Services: Transforming Your Business
Managed IT services can transform your business processes and workflows.
Remote Monitoring and Management
Remote monitoring and management are at the center of Managed IT Services. The continuous oversight and control of hardware, infrastructure, and network systems from a remote location helps identify and address issues before they impact operations.
Security Services
Security is a constant concern for any business. Security services can mean a broad array of tasks, such as penetration testing, threat detection, incident response, and implementing security measures. These services give you additional support in safeguarding sensitive data and systems from cyber threats.
Cloud Services Management
Managed IT Services often include configuring, monitoring, and managing cloud-based infrastructure and services. Whether collaborating with external cloud services or working proprietary cloud setups, these services ensure your systems are always connected to the cloud as they should be.
Communications Support
Managed IT Services can provide VoIP services that improve internal and external communication and efficiency. These services ensure communication tools and platforms are integrated and perform consistently well.
Tips For Effective Collaboration with an MSP
In order to have an effective and collaborative relationship with an MSP, there are certain items to look for. We dive into these items below.
Defined and Actionable SLAs
Effective collaboration with Managed Service Providers needs clear Service Level Agreements (SLAs). These SLAs should outline the scope of services, response times, and performance metrics. They should also set benchmarks for service delivery.
Transparent Reporting and System Performance Metrics
Transparency is critical when engaging with MSPs. Providers should offer regular, comprehensible reports detailing the services rendered and system performance so you can understand how managed services improve your business.
Aligning with Business Goals
MSPs should align with your current IT goals and business objectives. This requires you to communicate your company’s vision and goals and then work with them to structure future IT plans.
A reliable MSP should be able to plan with you. Their strategies and recommendations should cater to future scalability, evolving technologies, and industry trends. This forward-thinking approach ensures IT solutions remain relevant and support long-term business growth.
Choose an MSP with a Reputation of Success
A reputable MSP should be able to showcase the value they bring to their clients. This might include testimonials, performance data, or demonstrated improvements in operational efficiency.
Gibson Teldata’s IT Managed Service Solutions
The benefits of managed IT services are shown through cost-effective solutions that extend beyond task management. They provide strategic guidance, enhance efficiency, and fortify systems against cyber threats that optimize operations and prepare for future growth.
At Gibson Teldata, we have two managed IT service options that you can choose from that work best for your business. Our Managed IT Services take full responsibility for IT management off your team’s plate. Our Co-Managed IT Services are ideal for companies with an in-house IT team that needs support to accomplish every goal. Whether you need comprehensive management or just a bit of extra help, we’re here. Contact us today.
